Import your existing mail

Before you start

Create the destination mailbox in Emayler. Keep access to your old email account and find its IMAP host, username and password. If your provider supports app passwords, create one for the import.

1. 1

   Open Migration

   In the dashboard, choose Migration, then Start new import.
2. 2

   Choose the destination

   Select the Emayler mailbox that should receive the copied messages.
3. 3

   Enter the old account details

   Choose or enter the IMAP host. Enter the username and app password for the old mailbox, not your Emayler password.
4. 4

   Start the import

   Choose Start import and follow its progress. You can return to the Migration tab to find your imports.

Check the result

When the import finishes, open the destination inbox and check your messages and folders. If an import reports a partial result or an error, read the details before trying again. Contact support if you are unsure what was copied.

Does importing change where new mail arrives?

No. Importing copies existing messages. Your domain's MX records determine where new mail arrives. Follow Connect your domain to move incoming mail to Emayler.

Cannot connect to the old mailbox?

Check the IMAP host and username with your previous provider. Confirm that IMAP access is enabled and use an app password if required. Never send your password to support.